Meet cadd-AI. Your club's 24/7 AI secretary.
She handles 127 member questions a day. Books tee times in 30 seconds. Enters competitions, checks handicaps, suggests lunch, and never takes a day off. She's not a chatbot. She's trained on your club's specific data, rules, and personality.
Six conversations that happen every day.
Tee Time Booking
- "Book me, Dave, and Pete in for Saturday after 9am"
- Checks member preferences, course status, weather and traffic
- Finds 9:20am, books all three, sends confirmations
- Done in 10 seconds. No phone call. No waiting.
Competition Entry
- "Enter me in Saturday's Medal"
- cadd-AI confirms the format and entry fee
- Checks if member or visitor and deducts £15 from wallet, confirms tee time
- Sends entry confirmation with all the details
Results & Stats
- "Why is stroke index on hole 3 so low?"
- cadd-AI explains the course rating, hole statistics and averages
- Shows stats for handicap groups for each hole
Food & Beverage
- "Order 3 bacon rolls for 12:30 when we finish"
- cadd-AI confirms live opening / closing times, checks kitchen availability
- Notification to kitchen to confirm if order will be accepted
- Food ready when you arrive
Course Conditions
- "Is it worth playing tomorrow?"
- cadd-AI checks weather forecast, course status, and tee sheet
- Gives an honest assessment — not a sales pitch
- Recommends best options and alternatives if conditions look poor
Complex Multi-Request
- "I'm bringing 2 guests Thursday. What do they need?"
- cadd-AI covers green fees, dress code, booking, and check-in
- Explains guest payment options, club rules and personalised travel arrangements for everyone
- Offers to book the whole thing immediately
What cadd-AI doesn't do.
Boundaries
cadd-AI is designed to handle the routine brilliantly, so your staff can handle the relationships.
- cadd-AI doesn't make judgment calls — complaints, refunds, and disputes are escalated to staff
- cadd-AI doesn't override club rules — she enforces them
- You control what cadd-AI can access, what tone she uses, and what actions she can take
Staff Visibility
Your team stays in control with complete oversight.
- Staff see every conversation on a live dashboard
- Trending questions surface automatically
- Escalation alerts ensure nothing falls through the cracks
- cadd-AI handles the routine. Your staff handle the relationships.
Staff Dashboard
Questions Answered Today
- Live counter of all member interactions
- Breakdown by category: bookings, scores, F&B, general
- Comparison against previous weeks
Escalation Queue
- Complaints and complex requests flagged for human review
- Priority ranking by urgency and member status
- One-click response from the dashboard
Trending Questions
- Spot emerging issues before they become problems
- Course conditions after heavy rain? cadd-AI sees the spike
- Use trends to proactively communicate with members
Response Metrics
- Average response time: 30 seconds
- Member satisfaction scores
- Resolution rate without human intervention
cadd-AI doesn't just answer questions. She learns your club.
What you'll see in the demo
- How cadd-AI is trained on your specific club data and rules
- The full staff dashboard with live analytics
- Advanced capabilities we can't show publicly yet
- ROI projections based on your club's current call volume
The numbers so far
- 82% reduction in routine phone calls during beta
- 30-second average response time
- 93% of senior members active within one week
- 127 questions handled per day, per club